Portion Margin

Support

Get help with pricing, quotes, and app questions.

Choose the closest support topic and send only the details needed to explain the issue. The website opens your email app; it does not submit a form automatically.

Before you email support

Choose what you are comfortable sharing.

Portion Margin quote details, ingredient costs, customer notes, business settings, and pricing assumptions are treated as local app data by default. This website does not collect a support message unless you choose to send an email.

Support is email-only at [email protected]. Include the details you choose to share and that help explain the issue. Do not send passwords, secrets, or payment credentials. For recipes, supplier records, cost sheets, customer details, quotes, ingredients, or business data, send only what you are comfortable sharing.

Email support

Support categories

Pick the topic that fits your question.

Calculations

Questions about entered costs, labor, overhead, extras, margin targets, rounding, or quote validity.

Ingredients

Questions about package cost, units, recipe usage, conversions, or an ingredient price that may be outdated.

Quotes

Questions about reviewing private quote details before sharing price, validity, or customer notes.

Invoices and user-authored terms

Questions about fields where you add your own invoice notes, payment terms, tax wording, or legal text.

History

Questions about saved quotes, reused order context, and copied values for repeat work.

Settings and defaults

Questions about business details, quote defaults, visibility choices, and whether defaults still fit the order.

Privacy and local data

Questions about app-local quote, customer, ingredient, or business data; recipe and cost import/export; and what you choose to provide by email.

App Store purchase or billing

Use Apple purchase history and App Store tools. Support can point you to general Apple help pages, but Apple handles refunds and billing outcomes. Do not send payment credentials.

Bug reports

Include the app version, device model, iOS version, screen name, and a short sequence that reproduces the issue.

Support or feedback?

Use support for problems and feedback for ideas.

Use support when you need help troubleshooting an issue that blocks pricing, quote review, saved context, or billing review. Use feedback for feature ideas, product impressions, non-urgent bug reports, or update interest.

Open Feedback and updates

What to include

Prepare a short support note.

  1. 1

    Choose the category

    Start with calculations, ingredients, quotes, history, settings/defaults, privacy/local data, purchase or billing, or bug reports.

  2. 2

    Describe only the needed context

    Include the screen, what you expected, what happened, and whether the issue repeats. Do not send passwords, secrets, or payment credentials. Send customer, recipe, supplier, cost, quote, ingredient, or business details only when you are comfortable sharing them for support.

  3. 3

    Email support when needed

    The support email opens your email app with a short template. Sending the message is your choice, and app-local data remains on your device unless you include it.